Our objective at E.W Turner is to provide the leadership, resources, and systems that will prevent non-conformance and enhance customer satisfaction by meeting their requirements every time.
The principles listed are the foundation of our Management Systems.
Customer Focus – Customers are the centre of E.W. Turner focus. They set the standards for performance, reliability, and service. Our customers define the quality we are expected to deliver.
Leadership – Our goal is to hire qualified candidates into our organization and then empower them to make measurable impacts on our company’s performance.
Involvement of People – Our associates are the experts in their relative areas, by relying on them to make data driven decisions, we not only empower our employees, but enable the corporation to benefit from their respective talents. Creating a work environment when associates are valued and contribute to the team is a vital factor to our success.
Factual Approach to Decision Making – Data is the basis for any decision made within E.W. Turner. We consider and review the critical information to ensure effective choices will be made to achieve the organizations objectives.
Continual Improvement – For any company to succeed in today’s competitive marketplace, they must continue to look for areas of improvement. We continually strive to identify areas when improvement may be needed. Our Business Plan strategy is aimed to deliver increased value and customer satisfaction through the deployment of the Business Strategy.
E.W. TURNER & CO LTD UK MISSION STATEMENT
OUR VISION AT E.W TURNER IS TO BE THE UK LEADER IN OUR CHOSEN MARKET FOR PALLET AND PACKING CASE PRODUCTS BY PROVIDING EXTRAORDINARY CUSTOMER SERVICE AND MEETING OR EXCEEDING OUR CUSTOMER EXPECTATIONS 100% OF THE TIME.
WE SHALL BE THE BEST IN THE INDUSTRY BY DOING THE BEST TO DO BUSINESS WITH, WHILE SUPPLYING THE HIGHEST QUALITY PRODUCTS AND SERVICES ON TIME IN THE MOST COST EFFECTIVE MANNER.